If you are planning to travel with RwandAir—or have already booked your tickets—it is essential to know how to contact customer support and understand the rules regarding flight changes (rescheduling). In this blog, we will provide simple and clear answers to all your questions.
RwandAir offers several methods to provide excellent service to its passengers:
How to Contact RwandAir Customer Service?
1. Phone Call: You can contact RwandAir’s customer support team directly via phone. This is the fastest and most effective method, especially if your issue is urgent
Direct Number in UK: 0208 095 0550
2. Email Support: If your matter is not urgent, you can also submit your issue or query via email.
3. Website and Live Chat: By visiting RwandAir’s official website, you can find information in the “Contact Us” section. In some cases, a live chat facility is also available.
4. Airport Counter: If you are present at the airport, you can also seek assistance at the RwandAir help desk.
RwandAir Heathrow Contact Number (24 Hours) If you are traveling from Heathrow Airport (London), RwandAir customer support is available there. However, 24-hour availability is not always guaranteed, so it is advisable to confirm the operating hours before calling. Typically, the airline’s international helpline numbers are listed on its website.
Can I change my flight after booking?
Yes, you can change your flight—but this depends on your ticket type (fare rules).
Points to note: Some tickets are flexible, making changes easy.
Changes to non-refundable or restricted tickets may incur additional fees. Flight changes are generally permitted only prior to travel
How much is the fee to change a RwandAir flight date?
RwandAir does not have a single fixed fee for changing a flight. It depends on several factors:
1. Ticket Type: Economy, Business Class, or Promotional tickets—each has its own specific rules.
2. Timing: The sooner you make the change, the lower the applicable fee is likely to be.
3. Fare Difference: If the fare for the new flight is higher, you will be required to pay the difference.
Generally: Change Fee + Fare Difference = Total Payment
Direct Number for RwandAir for date change 0208 095 0550
How much does it cost to reschedule a flight?
When you reschedule your flight, you may have to pay two types of fees:
- Change Fee
- Fare Difference
Easy Steps to Change Your Flight
Online Method:
- Visit the RwandAir website
- Open the Manage Booking section
- Enter your booking details
- Select a new flight
- Make the payment
Offline Method:
- Call Customer Care
- Or contact a nearby travel agent 0208 095 0550